Privacy Policy
At FruitiPie, your privacy is our priority. We understand the importance of protecting your personal information, and we are committed to keeping your data safe and secure. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or services.
1. Introduction
When you place an order on www.FruitiPie.com, contact us via WhatsApp, or interact with our pages, you entrust us with your information. We take this responsibility seriously. Whether you’re a one-time buyer or a returning customer, this policy applies to all data shared with us.
2. What Information We Collect
We collect only the necessary information required to complete your order and enhance your shopping experience. This includes your name, phone number, email address (if provided), delivery address, and product selection. If you choose to pay online, your payment details are processed through secure third-party gateways and never stored on our servers.
Additionally, we may collect technical data like your IP address, browser type, and interaction with our site. This helps us improve performance and detect fraudulent activity.
3. How Your Data Is Used
Your personal data is used to process your orders, confirm payment, dispatch the correct items, and ensure safe delivery to your doorstep. We may also use your phone number or email address to provide shipping updates, handle complaints, or resolve delivery issues.
If you opt-in to receive promotions or offers, we may occasionally contact you about exclusive discounts or seasonal fruit availability. You can unsubscribe at any time.
4. Cookies and Tracking
Like most modern websites, FruitiPie uses cookies to improve your experience. Cookies help us remember your cart items, understand how you interact with our site, and display personalized content. These cookies are harmless and do not collect sensitive information. If you prefer, you can disable cookies in your browser settings.
5. Data Sharing and Security
We never sell, rent, or trade your personal information to third parties. Your data is shared only with:
- Courier partners for delivery purposes.
- Payment processors like bank systems, Easypaisa, or JazzCash for secure transactions.
- Marketing platforms, if you’ve consented to promotional messages.
All customer data is stored on encrypted servers with restricted access. Our team follows strict protocols to protect your data from unauthorized access, loss, or misuse.
6. Your Rights
As a customer, you have the right to know how your information is used. You may:
- Request a copy of your data.
- Ask us to correct any inaccuracies.
- Withdraw consent for promotional messaging.
- Request complete deletion of your data, subject to legal obligations.
To exercise any of these rights, simply reach out to our support team.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal or business practices. When we do, the updated version will be posted here with the date of revision. Continued use of the website after changes implies your acceptance.
8. Contact Us
If you have any concerns or questions about your privacy or data usage, you can reach us through:
Email: support@fruitipie.com
WhatsApp: 0303 6660008 / 0313 6163888
We value your trust, and we are committed to maintaining your confidence in everything we do.